Return Policy
Thank you for shopping with us. We're a small team, and we want to be upfront about how we handle returns.
All sales are final. At this stage, we are not able to accept returns, exchanges, or refunds. As a small business, we're focused on building the systems and processes we need to deliver an excellent experience. As we grow, we intend to introduce a more flexible returns policy, and we'll update this page when we do.
If your order arrives damaged, we'll make it right. Please:
Contact us through a DM on our instagram page within [7 days of delivery].
Include your order number and clear photos of the damaged item and its packaging. Keep the original packaging until the claim is resolved.
Because we need to verify the damage with the delivery carrier, we'll begin an investigation with them once we receive your report. We'll keep you updated and aim to resolve your claim within [7 business days]. If the damage is confirmed, we'll offer a replacement/refund.
Thank you for supporting a small business and for your understanding as we grow.